นิNidNoi

Handling the paperwork

Formal requests and office language

  1. A

    您好,我想办理这个手续。

    Nín hǎo, wǒ xiǎng bànlǐ zhège shǒuxù.

    Hello, I’d like to handle this procedure.

  2. B

    好的。请保持耐心,我们会尽快处理。

    Hǎo de. Qǐng bǎochí nàixīn, wǒmen huì jǐnkuài chǔlǐ.

    OK. Please be patient; we’ll process it ASAP.

  3. A

    需要包含哪些材料?

    Xūyào bāohán nǎxiē cáiliào?

    Which materials need to be included?

  4. B

    包括身份证明和申请表。傍晚前可以完成。

    Bāokuò shēnfèn zhèngmíng hé shēnqǐngbiǎo. Bàngwǎn qián kěyǐ wánchéng.

    Including ID and the application form. It can be done before evening.

  5. A

    非常感谢。这些信息很宝贵。

    Fēicháng gǎnxiè. Zhèxiē xìnxī hěn bǎoguì.

    Thank you very much. This information is valuable.

Check your understanding

Optional — pick an answer, then reveal the keys.

  1. 1. 办理 means…

  2. 2. 宝贵 means…

  3. 3. 傍晚 means…